Privacy and policy

Last Updated: 2026

Your privacy matters to us. At Nature's Supreme Wellness, we are committed to protecting the personal information you share with us and being fully transparent about how we collect, use, and safeguard your data. This Privacy Policy explains our data practices in connection with your use of our Website and purchase of our products.

Please read this policy carefully. By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy.

Interpretation and Definitions

Interpretation

Words in which the initial letter is capitalized carry meanings as defined under the following conditions. These definitions apply equally whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

You means the individual accessing or using the Service, or the company or legal entity on whose behalf such individual is acting.

Company (referred to as "the Company," "We," "Us," or "Our") refers to Nature's Supreme Wellness LLC, Cary, NC 27519.

Service refers to the Website.

Website refers to Nature's Supreme Wellness, accessible at www.naturessupremewellness.com.

Personal Data means any information that relates to an identified or identifiable individual.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, page visit duration).

Cookies are small files placed on your device by a website, containing details of your browsing history on that site and used by the website to recognize your browser on return visits.

Device means any device capable of accessing the Service, such as a computer, mobile phone, or tablet.

Service Provider means any natural or legal person who processes data on behalf of the Company to facilitate the Service, provide the Service on behalf of the Company, or assist the Company in analyzing how the Service is used.

Third-Party Social Media Service refers to any website or social network through which a user can log in or create an account to use the Service.

Information We Collect

We collect several types of information in connection with your use of our Website and the purchase of our Goods.

1. Personal Data You Provide to Us

When you create an account, place an Order, subscribe to our newsletter, or contact us, we may collect personally identifiable information, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment information (processed securely through our third-party payment provider; we do not store your full card details)
  • Date of birth or age verification data (required to confirm you are 21 years of age or older)
  • Order history and purchase preferences
  • Communications you send to us (e.g., support inquiries, feedback)

2. Usage Data

We automatically collect certain Usage Data when you visit or interact with our Website, including:

  • Your device's Internet Protocol (IP) address
  • Browser type and version
  • Pages of our Website you visit and the time spent on each page
  • The date and time of your visit
  • Unique device identifiers and diagnostic data
  • Referring URLs (the page you visited before arriving at our Website)

If you access our Service via a mobile device, we may also collect information about your mobile device type, operating system, and mobile browser.

3. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on our Service and improve your browsing experience.

Technologies we may use include:

  • Cookies (Browser Cookies): Small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, certain features of our Service may not function properly without cookies.
  • Web Beacons: Small electronic files (also referred to as clear gifs, pixel tags, and single-pixel gifs) used to count users who have visited certain pages and for other related website statistics.

Types of Cookies We Use:

Cookie Type

Purpose

Necessary / Essential Cookies

Required for the Website to function. They enable core features such as security, network management, and account access.

Functional Cookies

Remember your preferences, such as login details and language settings, to enhance your experience.

Analytics / Performance Cookies

Help us understand how visitors interact with our Website so we can improve performance and content.

Marketing / Targeting Cookies

Used to deliver relevant content and track the effectiveness of our marketing campaigns.

 

You can manage your cookie preferences through your browser settings or via our cookie consent tool. For more information about cookies and how to control them, visit www.allaboutcookies.org.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your Orders, including verifying payment, arranging delivery via USPS, and sending order confirmations and tracking updates.
  • To verify age compliance, confirming that all customers are 21 years of age or older prior to completing a purchase.
  • To manage your account, providing you with access to your order history, preferences, and account settings.
  • To communicate with you, including responding to inquiries, providing customer support, and sending transactional notifications related to your Orders.
  • To send marketing communications, such as promotional emails, product updates, and exclusive offers, only where you have opted in to receive such communications. You may opt out at any time.
  • To improve our Service, using analytics data to understand how our Website is used and to enhance its performance, content, and user experience.
  • To comply with legal obligations, including applicable federal and North Carolina state laws governing the sale and delivery of hemp-derived products.
  • To prevent fraud and ensure security, monitoring for suspicious activity and protecting the integrity of our platform and customer accounts.
  • To enforce our Terms of Service, including our age requirement and geographic delivery restrictions.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may share your information only in the following circumstances:

Service Providers

We may share your Personal Data with third-party Service Providers who assist us in operating our Website and fulfilling Orders. These include:

  • Payment processors to securely handle transactions.
  • Delivery carriers (USPS) to arrange and track delivery of your Orders.
  • Email marketing platforms to manage newsletters and promotional communications (only for subscribers who have opted in).
  • Analytics providers to analyze Website traffic and usage patterns.
  • Age verification services to confirm customers meet our 21+ age requirement.

All Service Providers are contractually obligated to handle your data in accordance with applicable privacy laws and to use it only for the specific purpose for which it was shared.

Legal Requirements

We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court order, government agency, or regulatory body).

Business Transfers

If Nature's Supreme Wellness LLC is involved in a merger, acquisition, asset sale, or similar business transaction, your Personal Data may be transferred as part of that transaction. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Protection of Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our Terms of Service, suspected fraud, situations involving threats to safety, or as required by law.

Data Retention

We retain your Personal Data only for as long as is necessary for the purposes outlined in this Privacy Policy, including to fulfill your Orders, maintain your account, comply with our legal obligations, resolve disputes, and enforce our agreements.

Usage Data is generally retained for a shorter period, except where it is used to strengthen security or improve the functionality of our Service, or where we are legally obligated to retain it for longer periods.

Security of Your Data

We take the security of your Personal Data seriously. We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. These include secure HTTPS encryption on all pages of our Website and secure payment processing through PCI-compliant third-party payment providers.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your Personal Data:

  • Right to Access: The right to request a copy of the Personal Data we hold about you.
  • Right to Rectification: The right to request correction of inaccurate or incomplete information.
  • Right to Erasure: The right to request deletion of your Personal Data, subject to legal retention obligations.
  • Right to Restrict Processing: The right to request that we limit the way we use your Personal Data.
  • Right to Data Portability: The right to receive your Personal Data in a structured, machine-readable format.
  • Right to Object: The right to object to our processing of your Personal Data for direct marketing purposes.
  • Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details provided at the end of this Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what Personal Data we collect, the right to request deletion of your data, and the right to opt out of the sale of your Personal Data. We do not sell Personal Data. To submit a CCPA request, contact us at support@naturessupremewellness.com.

Children's Privacy

Our Service is strictly intended for adults aged 21 years of age and older. We do not knowingly collect, solicit, or store personally identifiable information from individuals under the age of 21. If we become aware that we have inadvertently collected Personal Data from a person under 21 years of age, we will take immediate steps to delete that information from our records.

If you believe we may have collected information from or about a minor, please contact us immediately at support@naturessupremewellness.com.

Third-Party Links

Our Website may contain links to third-party websites, services, or social media platforms, including our pages on Facebook and Instagram (Nature's Supreme Wellness). This Privacy Policy applies solely to our Website and does not govern the privacy practices of any third-party sites. We encourage you to review the privacy policies of any third-party services you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Email Marketing and Communications

If you subscribe to our newsletter or opt in to marketing communications, we will send you updates about new products, promotions, wellness education content, and exclusive offers.

You may opt out of receiving marketing emails at any time by:

  • Clicking the "Unsubscribe" link at the bottom of any marketing email we send.
  • Contacting us directly at support@naturessupremewellness.com.

Please note that even after opting out of marketing communications, you will continue to receive transactional emails related to your Orders and account activity.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Your continued use of our Service after the posting of any changes constitutes your acceptance of the updated Privacy Policy. If we make material changes, we will make reasonable efforts to notify you, for example, by posting a notice on our Website or sending an email to the address associated with your account.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your Personal Data, please contact us:

📧 support@naturessupremewellness.com 📞 630.310.0063 🌐 www.naturessupremewellness.com

Nature's Supreme Wellness LLC Cary, NC 27519